Travel Insurance

Travel Insurance you can rely on

About Travel Insurance

Effortless comprehensive travel insurance that covers medical treatment up to N$100,000 for illness or injury, 93 sports and activities, N$50,000 for in-hospital expenses if diagnosed with an infectious disease, and other medical emergencies for local and overseas holidays.
 

Overseas Medical

Refer below

Refer below

Refer below

Refer below

Illness/injury excluding pre-existing, sport or infectious disease (Covid-19)
N$100,000,000
N$50,000,000
N$15,000,000
N$100,000,000
An infectious disease: in hospital expenses (Covid-19)
N$50,000,000
N$5,000,000
N$500,000
N$10,000,000


What to expect

  • Instantly view quotes for easy comparability
  • After 3 easy steps you’ll be one step closer to the vacation you’ve planned with your policy and visa letter in hand.
  • Budget-friendly travel insurance rates and professional service
  • Online claims submission and fair claim handling for you to enjoy a carefree holiday

About Travel Insurance

 Effortless comprehensive travel insurance that covers medical treatment up to N$100,000 for illness or injury, 93 sports and activities, N$50,000 for in-hospital expenses if diagnosed with an infectious disease, and other medical emergencies for local and overseas holidays.
 

Overseas Medical

Illness/injury excluding pre-existing, sport or infectious disease (Covid-19)

An infectious disease: in hospital expenses (Covid-19)

N$100,000,000 N$50,000,000
N$50,000,000 N$5,000,000
N$15,000,000 N$500,000
N$100,000,000 N$10,000,000


What to expect

  • Instantly view quotes for easy comparability
  • After 3 easy steps you’ll be one step closer to the vacation you’ve planned with your policy and visa letter in hand.
  • Budget-friendly travel insurance rates and professional service
  • Online claims submission and fair claim handling for you to enjoy a carefree holiday

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Life has a way of happening sometimes. Like when you’ve spent months, even years, working hard and ruthlessly budgeting to finally go on a well-deserved holiday, only for something to happen that causes you to miss your connecting flight. Now, not only do you have the hassle of finding another flight – to avoid an unplanned night’s stay in a foreign country, – but you also have the costly inconvenience of paying for a flight rebooking fee.

At Hollard, we understand life hands you lemons at the worst of times. When it does, it’s best to have the right cover in place to ensure that you and your family receive the care you need in medical emergencies and that you stay within budget.

Our travel insurance not only covers you for missed connecting flights and missed cruise connections, but it also allows you and your family to thoroughly enjoy up to 93 activities. With senior travel insurance up to the age of 81 and children that are covered free of charge, your entire family can rest, recuperate, and recharge.
 

Terms and conditions

Terms and conditions apply when you purchase travel insurance from Hollard that covers:

  • Children under the age of 12 free of charge
  • Families and groups of 10+ who qualify for discount
  • Top-up of your medical cover at no additional charge
  • Seniors up to 81 years old qualify for travel insurance
  • Business travel insurance
  • Medical emergency
  • Trip cancellations due to illness, injury, or death, or any other reason
  • Late flight departure
  • Missed connecting flight or cruise
  • Theft or damage to personal belongings
  • Accidental death or permanent disability
  • Repatriation of mortal remains
  • Delayed baggage

Requirements & restrictions

It’s always a smart move to check out the British and Foreign Commonwealth's travel advice first. This way, you'll know what to expect, and hopefully, prevent any complications. Keep in mind, if they advise against travelling to a place and something happens to you there, you won't be covered. Also, if you suddenly change your mind about where you want to go, you won't be covered for cancellation costs unless you have "Cancel for Any Reason" coverage.

Drop us an email at plquotes@hollardnam.com with the details of your trip, and we'll help you out with what to avoid and what to look out for.
 

Exclusions

We're stoked you're considering overseas adventures. We're not saying don't go wild, but hold up - we can't cover high-risk activities like parachuting, skydiving, hang gliding, off-piste skiing, mountaineering, or rock climbing.
 

How do I take out a Travel Insurance Policy?

Important

Read our policy wording carefully to make sure you get the coverage that's just right for travelling and financial needs.

Give us a call at +264 61 422 300 or go to Hollard Travel.

There are some things we MUST authorise, especially prior to undergoing any treatment:

  • Unless a life-threatening emergency, should costs exceed N$10,000 you MUST call us for authorisation before receiving treatment
  • Before you are admitted to a hospital
  • Immediately once your situation stabilises if you're in the emergency department

We have you covered in a life-threatening emergency - you've got 24 hours of initial treatment, unless you are unconscious, call us at +264 61 422 300. If you are conscious but cannot call due to your condition, someone else (a family member or travel companion) must call us on your behalf immediately when they know about your treatment.

If you’ve tested positive for COVID-19, let us know right away.

Contact us

For claim-related queries

Call: +264 61 422 300 / +264 61 422 600

Email: newclaims@hollardnam.com

For queries or policy changes

Call: +264 61 422 300 / +264 61 422 600

Email: complaints@hollardnam.com

Our operating hours

Mon - Fri: 08:00 – 16:30

Claims

Want to submit your insurance claim? Believe it or not, we've made it easier than ever to claim what's rightly yours.

Just remember to:  

  • Hold on to those original bills and receipts - we know it's a pain, but it's worth it.  
  • Once you've followed the steps, you'll get an email as proof of submission, complete with your claim number.  
  • Before you hit that submit button, don't forget to save all documents in PDF format. Trust us, it makes uploading so much smoother.  

Questions? We're just an email at complaints@hollardnam.com or a phone call at +264 61 422 300 away! 

To learn how you can obtain Travel Insurance, get in touch!