Please note: You must read the policy wording carefully to ensure you select the cover that is most suitable to your needs and financial situation.
Call us: 0861 HLLRDT (+264 61 422 300) if you need more information.
There are some things we must authorise. When you need medical treatment for costs higher than N$ 10,000 you MUST call us for authorisation BEFORE you receive the treatment, unless you are being treated in the emergency department for a life threatening condition.
Call: +27 11 351 4531
We know that there are lots of fun and exciting things to do overseas. We are not saying don't do them - but we are saying that we can't cover you for high-risk activities be they in the air (parachuting, skydiving, hang gliding), on the snow (off-piste skiing), or on solid rock (mountaineering or rock climbing).
At Hollard Travel Insurance we treat Pre-existing Medical Conditions in one of three ways:
Please read the Medical Declaration to check whether your condition is covered, or whether you need to declare your conditions to us.
The British and Foreign Commonwealth provides good free travel advice - check their advice on where you are going before you book your trip.
If they advise do not travel to a country or even to a region or part of a country, you won't be covered if you go there and anything happens to you.
Equally you aren't covered for cancellation costs simply because you've changed your mind about where you want to travel, unless you have "Cancel for Any Reason" cover.
Email us with where you are going, and we'll help you with what to look out for and what to avoid.
Email: tinsurance@hollardnam.com
Email:
Claims:
General queries:
+264 61 422 300 / +264 61 422 600
Complaints:
If you got your policy through a broker, please contact them directly
Sales / Customer services:
Mon-Fri: 08:00am – 16:30pm
You can submit your insurance claim online by following the steps below.
Please remember to:
If you have any questions, please visit the FAQ or contact us by email tinsurance@hollardnam.com or phone +264 61 422 300