Travel Insurance

Travel insurance you can trust.

What Travel Insurance gives you.

  • View quote instantly
  • Issue your policy in 3 STEPS
  • Receive your policy and visa letter immediately. No waiting
  • Affordable travel insurance rates and Professional service
  • Online claims submission and fair claim handling
  • Supported and Administered by Oojah Travel Protection

What you are covered for

  • 31 pre-existing medical conditions
  • 101 Sports and Activities
  • Winter sports and Cruise travel insurance
  • Children covered for free
  • Family and Groups of 10+ discount
  • Top-up for free medical cover
  • Senior travel insurance (up to 81 years)
  • Holiday and Business travel insurance
  • Medical emergency
  • Cancel your trip due to illness, injury or death
  • Cancel for any reason
  • Flight depart late
  • Miss a connecting flight or cruise
  • Theft or damage to personal belongings
  • You become legally liable
  • Bad weather
  • An unexpected strike
  • Your bags are delayed
  • Accidental death or permanent disability
  • Repatriation of mortal remains
  • Unexpected terrorist attack

What you need to know

Please note: You must read the policy wording carefully to ensure you select the cover that is most suitable to your needs and financial situation.

Call us: 0861 HLLRDT (+264 61 422 300) if you need more information.

Call us for authorisation

There are some things we must authorise. When you need medical treatment for costs higher than N$ 10,000 you MUST call us for authorisation BEFORE you receive the treatment, unless you are being treated in the emergency department for a life threatening condition.

Call: +27 11 351 4531

Some activities are not covered

We know that there are lots of fun and exciting things to do overseas. We are not saying don't do them - but we are saying that we can't cover you for high-risk activities be they in the air (parachuting, skydiving, hang gliding), on the snow (off-piste skiing), or on solid rock (mountaineering or rock climbing).

Declare pre-existing medical conditions to us

At Hollard Travel Insurance we treat Pre-existing Medical Conditions in one of three ways:

  1. Conditions automatically covered at no additional cost
  2. Conditions requiring assessment
  3. Conditions we don’t cover

Please read the Medical Declaration to check whether your condition is covered, or whether you need to declare your conditions to us.

Some countries are not covered

The British and Foreign Commonwealth provides good free travel advice - check their advice on where you are going before you book your trip.

If they advise do not travel to a country or even to a region or part of a country, you won't be covered if you go there and anything happens to you.

Equally you aren't covered for cancellation costs simply because you've changed your mind about where you want to travel, unless you have "Cancel for Any Reason" cover.

Email us with where you are going, and we'll help you with what to look out for and what to avoid.

Email: tinsurance@hollardnam.com

Contact Us

Email:

tinsurance@hollardnam.com

Claims:

newclaims@hollardnam.com

General queries:

+264 61 422 300 / +264 61 422 600

Complaints:

complaints@hollardnam.com

If you got your policy through a broker, please contact them directly

Sales / Customer services:

Mon-Fri: 08:00am – 16:30pm

Claims

You can submit your insurance claim online by following the steps below.

Please remember to:

  • Keep your original bills and receipts until your claim has been finalised.
  • Once the claim has been submitted, you will receive an email as proof of submission with your claim number.
  • Please save all documents in PDF format in order for you to upload successfully.

If you have any questions, please visit the FAQ or contact us by email tinsurance@hollardnam.com or phone +264 61 422 300

Submit a new claim Update an existing claim