How To Claim - Value Added Products

Credit Shortfall, Deposit Cover and Return to Invoice

Important

Your comprehensive insurance claim must be settled by the underlying insurer.


Follow the simple claim steps

Step 1 - Report a claim

Have your policy number handy and complete the claim form. Please remember to attach the following documentation:

  • Copy of the vehicle's hire purchase agreement
  • Vehicle purchase invoice
  • Hire purchase statement
  • Copy of the total loss agreement of the underlying insurer
  • Proof of payment of the claim by the underlying insurer

Email us at newclaims@hollardnam.com or submit the claim form to your broker for assistance.

Step 2 - We will contact you

You must send us all the information and documentation required as soon as possible. 

We will contact you to keep you updated on the progress of your claim.