We’re a specialist group risk underwriter, with a primary focus on providing risk benefits for employers to protect their employees in the workplace. And, for us, the focus is on offering tailored risk benefit solutions, rather than a one-size-fits-all product.
It’s about meeting our clients’ needs. This is how we do it…
1. Risk management approach
We believe in managing risk, not simply underwriting it. That’s why we take the time to understand a client’s specific needs and craft a relevant solution. We also look to manage and mitigate risk in a proactive way.
2. Service & Claims
Our service levels speak for themselves. When contacting us, you’ll be dealing with people at the coalface. We believe in the importance of paying claims, and paying them as quickly as possible. That’s why we pay valid death and funeral claims within two days, upon receipt of required documentation. Disability claims are assessed and paid within seven days if accepted. We pay income benefit claims monthly, by the 25th of every month.
Above all, we aim to be hands on and agile. This means we’re able to anticipate our clients’ needs and respond as quickly as possible – backed by a team of dedicated and accountable people.